We are looking for a Credit Controller to join our growing business.
The Credit Controller is a major contributor to liquidity, cash flow and working capital requirements of a business. Payments received on time keep the business cycle flowing and make it possible for a business to meet operational and short-term debt obligations and payments to Property Owners.
If you’re a strong communicator, with a credit control background in property management, self-motivated and if not so already, willing to work towards IAB/ACCA/CIMA qualification, please read on.
You would be responsible for:
Ownership of owners/tenant accounts, including Trusts and the collection of outstanding service charges and rents due from owners/tenants within a specified due date
Follow stage by stage process letters to either settlement of monies or enforcing debt collection/litigation action for any owner/tenant arrears
Strict monitoring of all owner/tenant payment plans to ensure they are committing to their Lease Agreement or Association Terms & Conditions or a payment plan
To attain a strong and confident approach when dealing with stakeholders and clients face-to-face and with telephone calls and queries regarding rent/service charge arrears and negotiation of settlement of such arrears
Meet with key stakeholders and clients to present arrears and collection performance
Ensure processes are strictly followed and fully complied with
Build strong tenant relations, resolve tenant queries promptly and accurately, record all correspondence
Liaise with the Associate Director, Accounts Team, Property Chartered Surveyors, Client Accounts and Property Managers, as appropriate
To report to each Property Manager on a monthly basis to advise on current arrears
Compile a monthly Aged Debt and collection report, using the Re-Leased system
Must have competent experience in the use of Microsoft Outlook - the ability to use Excel for spreadsheets is essential
Understand client behaviour to maximise and improve collection methods
To carry out any other reasonable tasks requested by your Manager as and when required
As and when required, with ‘buddy’ cover with other Credit Controller
Ideally hold previous property management credit control background with similar synergistic skills
Ability to work on self-initiative and good inter personal skills are essential
Not essential but ideally working towards professional qualification such as IAB/ AAT/ACCA / CIMA
Ability to communicate at all levels
To comply with the regulations regarding Health & Safety Policy and Procedures. To be aware of safety hazards within your workplace, adhering to the Health & Safety Policy.
To undertake any statutory and mandatory training to meet the requirements of current legislation on your job role.
All staff must respect the confidentiality of any matters they may learn in the course of their duties relating to the business.
All staff must comply with parameters set out in the Data Protection (Jersey) Law 2018
To apply for this role, please contact Mary@voisinhunter.je